Cookies on our website
We have placed cookies on your computer to ensure that we provide the best experience possible. If you would like to change your cookie settings please click below. Otherwise, we will assume that you are happy to receive our cookies.
Don't show this message again
change cookie settings
Resolving consumer disputes
Total new contacts received 2012/13


These are people who contact us about their problems. Many haven't contacted the company about the complaint so we signpost them back to do so.
Complaints resolved 2012/13:


Complaints resolved
within six weeks:


Approved by:
To handle complaints from communications customers under the terms of the Communications Act, 2003