ENERGY phone left
Addresses and phone numbers ENERGY
Contact us
Please remember that there are rules about when we can accept a complaint.
Our on line forms are temporarily unavailable. We apologise for the inconvenience, please call us and speak to our enquiry team about your complaint.
If you think that your complaint is one that we can handle, please try our online complaints tool . The easy to use tool will ask you some questions and tell you what to do next. If it is the right time for us to accept your complaint then you can tell us about your complaint.
Email us using the on line enquiry form
Phone us
Monday to Friday between 9am and 5pm
Phone: 0330 440 1624 or 01925 530263
Fax: 0330 440 1625 or 01925 530264
Textphone: 0330 440 1600 or 01925 430886
We are pleased to take calls from those using RNID Typetalk Relay and TextDirect Services. If your first language is not English we can offer a telephone interpreter service.
Your call may be recorded for training or monitoring purposes. Ombudsman Services will only use your information to process your complaint or to improve service quality.
Write to us
Ombudsman Services: Energy
PO Box 966
Warrington
WA4 9DF
Email us
Research
We're conducting customer satisfaction research, for more details, including how to opt out visit http://ombudsman-services.org/research.html
