Putting things right OS

Putting things right

Where we find that the company has not acted correctly, we will recommend what it should do to put things right.

We may also recommend that the company makes changes to its procedures so that the same problem is less likely to happen again.

*Please read our terms of reference for details of the maximum award.

Ombudsman services	Energy	Communications	Property	Copyright
About ombudsman services Benefits of joining our service Using our services Useful downloads How we handle complaints Complaints that we deal with An appropriate resolution Putting things right Accepting the Ombudsman's final decision Addresses and Phone numbers	How to complain What we can and cannot do Putting things right Investigated cases Make a complaint List of participating companies Become a participating company Address and phone numbers Who else might be able to help?	How to complain What we can and cannot do Putting things right Make a complaint List of participating companies Become a participating company Address and phone numbers Who else might be able to help?	How to complain What we can and cannot do Putting things right Investigated cases Make a complaint List of participating companies Become a participating company Address and phone numbers Who else might be able to help?	How to complain What we can and cannot do Putting things right Make a complaint Address and phone numbers Who else might be able to help?