We work with the companies that join our service. We may offer one-to-one support or provide industry wide advice. We can help you to improve service delivery and improve complaint handling.
By participating with Ombudsman Services you show your customers that you take complaints seriously – it is a mark of quality.
Our dedicated relationship management team works with companies to discuss the complaints we handle from their customers, to provide feedback and to support improvement.
- Financial awards
- Verbal acceptance explained
- Early resolution explained
- Mutually acceptable settlement (MAS) explained
- Ombudsman Services decisions explained
- Welcome to Ombudsman Services
- What is an Ombudsman and why you should join one?
- Event newsletter - Trading Standards annual conference
- Event newsletter -Trading Standards 2013
- Participating company logo user guide
- Participating company logo/window sticker JPeg
- Participating company logo GIF file
- Participating company logo EPS file
Advice for Communications companies
Advice for Energy companies
Advice for Property companies
If you require our corporate identity guidelines, or the logo in an alternative format, please email email@example.com.