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Supporting improvement

Supporting improvement

We work with the companies that join our service. We may offer one-to-one support or provide industry wide advice. We can help you to improve service delivery and improve complaint handling.

By participating with Ombudsman Services you show your customers that you take complaints seriously – it is a mark of quality.

Our dedicated relationship management team works with companies to discuss the complaints we handle from their customers, to provide feedback and to support improvement.

General advice

Advice for Communications companies

Advice for Energy companies

Advice for Property companies


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