Who else might be able to help?

Age UK
Advice for and about older people
www.ageuk.org.uk

Citizens Advice
www.adviceguide.org.uk

Citizens Advice Scotland
www.cas.org.uk

DIAL UK

Advice for and about people with disabilities
www.dialuk.org.uk

Ofcom
The UK communications industry regulator, which may be able to help you if your service provider is not signed up to a scheme
www.ofcom.org.uk

PhonepayPlus
The organisation that regulates products or services such as competitions, TV voting, helplines or adult entertainment that are charged to users’ phone bills or pre-pay accounts or premium rate services www.phonepayplus.org.uk

Telephone Preference Service
To register your phone number to stop you receiving unwanted marketing calls
www.tpsonline.org.uk

Trading Standards
Information about consumer protection in the UK
www.tradingstandards.gov.uk