Who else might be able to help?

Citizens Advice
www.adviceguide.org.uk

Citizens Advice in Scotland
www.cas.org.uk

DIAL UK
Advice for and about people with disabilities
www.dialuk.info

Age UK
Advice for and about older people
www.ageuk.org.uk

Association of Residential Managing Agents
Advice for its members about residential leasehold blocks of flats
www.arma.org.uk

The Legal Ombudsman
Resolves disputes between consumers of legal services and lawyers
www.officeforlegalcomplaints.org.uk

The Financial Ombudsman Service
Resolves disputes between businesses providing financial services and their customers
www.financial-ombudsman.org.uk

Royal Institution of Chartered Surveyors
www.rics.org.uk

Trading Standards
Information about consumer protection in the UK
www.tradingstandards.gov.uk