Annual reports

ADR entity reporting

As part of our ADR approval, under Schedule 5 of the Regulations, we are required to produce annual activity reports which are available here

Ombudsman Services annual reports

In accordance with the Ombudsman Association’s requirements to be open, transparent and accountable, the annual report has details about our performance, accounts and the complaints we have handled.

April to December 2015:

2014/15:

2013/14:

2012/13:

2011/12:

2010/11:

2009/10