Annual reports

ADR entity reporting

As part of our ADR approval, under Schedule 5 of the Regulations, we are required to produce annual activity reports which are available here

Ombudsman Services reports 2017


Ombudsman Services annual reports archive

January to December 2016:


April to December 2015:

April 2014 to March 2015:

April 2013 to March 2014:

April 2012 to March 2013:

April 2011 to March 2012:

April 2010 to March 2011:

April 2009 to March 2010:

Ombudsman Services gender pay reports