We can help with a range of problems related to the price of energy, however unless you think your supplier is charging more than is allowed under Ofgem’s price cap, we won’t be able to consider complaints about the actual price of energy.

For more information about the support that is available if you are struggling to pay your energy bills, we recommend visiting the Citizens Advice website or talking directly to your supplier.

Energy complaints data

2022 - Q3

2022 - Q2

2022 - Q1

2021 - Q4

2021 - Q3

2021 - Q2

2021 - Q1

2020 - Q4

2020 - Q3

2020 - Q2

2020 - Q1

2019 - Q4

2019 - Q3

2019 - Q2

2019 - Q1

2018 - Q4

2018 - Q3