How We Can Help More

Reviews and updates to this notice

OS endeavours to keep this privacy notice up-to-date by reviewing it at intervals of not more than six months. We additionally seek to ensure it is updated promptly if we make a materially relevant alteration to our processes or practices. OS encourages visitors to frequently check this page for any changes to its Privacy Policy

We hope this Privacy Notice has been helpful in setting out the way we handle your personal data and your rights to control it.

If you have any questions that haven’t been covered, please contact our Data Protection Officer who will be pleased to help you:

• Email us at DPO@ombudsman-service.org

• Or write to us at Data Protection Officer,

For further information on the Data Protection please visit the following website: www.informationcommissioner.gov.uk

 

The Information Commissioner Office (ICO) regulates data protection, If you feel that your data has not been handled correctly, or you are unhappy with our response to any requests you have made to us regarding the use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

You can contact them by calling 0303 123 1113.

Or go online to www.ico.org.uk/concerns (opens in a new window; please note we cannot be responsible for the content of external websites)

The Freedom of Information Act 2000

The Freedom of Information Act 2000 (“the FOIA”) places additional obligations, over and above those set out within the Data Protection Act 1998, upon organisations and entities that are typified as being public authorities.

OS is not defined as a public authority within the meaning of the FOIA and is therefore not subject to the obligations set out within it.