We post regular news and updates on our website homepage, our news archive and via our Twitter account (@OmbudServices).
If you have a media enquiry you can contact our press team by calling 01925 539 858 or emailing firstname.lastname@example.org.
Information and resources
Advice and cases
You can see examples of the work we do to resolve complaints by looking at the relevant sector pages:
We publish complaint data and information about our services and the work we do in our annual reports.
We publish quarterly data about the complaints we accept and resolve in our energy sector.
Consumer case studies
National press and media frequently approach Ombudsman Services looking for consumers who want to share their positive experiences of getting their complaints resolved. If you are willing to share your experience with our press office, please let us know. Send an email to email@example.com quoting your name and case reference number.