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Advice and stories Property

Property complaint advice and stories

We publish advice and information to help consumers make the most of their property services and ensure they know what to do if they have a complaint about a surveyor, estate agent, letting agent or managing agent. 

Case summaries

To help you understand more about the work of Ombudsman Services: Property, we publish a selection of anonymous property case summaries. These include an outline of the complaint, our review and the resolution.