Advice and stories Property
Property complaint advice and stories
We publish advice and information to help consumers make the most of their property services and ensure they know what to do if they have a complaint about a surveyor, estate agent, letting agent or managing agent.
- Refund of tenant finding fee
- Failure to report conflict of interest
- Property company saves over £12,000 in case fees
- Cheating with the heating
- Don't let me down
- Rent a ghost - a buy-to-let nightmare!
To help you understand more about the work of Ombudsman Services: Property, we publish a selection of anonymous property case summaries. These include an outline of the complaint, our review and the resolution.