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News

Buckingham palace for sale?

Just imagine if a property description in a central London estate agency sparked rumours that, with the jubilee over, the Queen had decided to downsize to a small country cottage with smaller utility bills and just enough room for the Corgis. 

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Cheating with the heating

Mr Glover waited, and waited, and waited for the deal to be completed on the purchase of his first house. His deposit had been saved, his mortgage agreed, the surveys completed, his furniture bought. It was an expensive purchase....

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The energy complaints carol

Crying out for energy companies to hear his message, The Energy Ombudsman has joined a choir of ombuds-angels to sing for change.

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Energy companies must take complaints handling seriously

The Energy Ombudsman, supports Ofgem’s statement that all energy companies must take complaint handling seriously and treat their customers fairly.

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Coming Soon the Green Deal Ombudsman

We are proud to announce that we have been appointed by the Department Of Energy and Climate Change (DECC) to handle complaints about the Green Deal.

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