Complaints recorded in January 2015 highest on record, up 93% on January 2014. 6,776 complaints in total – almost double for the same month in 2014.
Ombudsman Services is pleased to announce the appointment of Dr Matthew Vickers as Deputy Chief Ombudsman.
A record total of 52,308 complaints were made to Ombudsman Services: Energy during 2014, an all time high – almost tripling the number recorded during 2013 (17,960).
Brits to give millions of internet-enabled gadgets this Christmas, creating an unprecedented demand for broadband and mobile data.
The Department for Business innovation & Skills (BIS) clarifies how it will implement recent EU legislation on Alternative Dispute Resolution (ADR).
5,011 complaints were made to Ombudsman Services: Energy during October 2014, the body’s second-highest number recorded in a single month.
1.7 million students complain of problems with accommodation or utilities supplier. Ombudsman Services realeases free 'Know Your Rights' guide via social media.