Make a complaint

If you have an unresolved energy, communications, property, copyright licensing or consumer complaint Ombudsman Services may be able to help. If your complaint has been ongoing for eight weeks or you've received a deadlock letter from a participating company, you can use our online complaint form to register the details.

 

Complain now

 

rudeness or discourtesy;
not explaining matters;
poor or incompetent service

Contact us

If you'd prefer to call or write to us, please visit our sector pages for contact details.

  • Contact Ombudsman Services: Energy
  • Contact Ombudsman Services: Communications
  • Contact Ombudsman Services: Property
  • Contact Ombudsman Services: The Consumer Ombudsman
  • Contact Ombudsman Services: Copyright Licensing
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