We aim to improve complaint handling across the industries we work with.
We work with the companies that join our service. We offer one-to-one support or provide industry wide advice. By participating with Ombudsman Services, companies show that they take customer complaints seriously – it is a mark of quality. Our dedicated relationship management team works with participating companies to discuss complaint trends, to provide feedback and to support improvement. Below is a list of information, advice and resources for our participating companies.
Advice and information for communications providers
Advice for energy companies
Advice for property firms
If you require the logo or branding guidelines in an alternative format, please email our business development team at firstname.lastname@example.org.