Keep up to date with the latest news from Ombudsman Services.
Ombudsman Services has today announced that it will withdraw from complaints handling in the property sector as it launches a major dialogue with consumers to help tackle an ‘imbalance in power’ in the housing sector.
Read more | Feb 06, 2018
BBC TV Licensing has joined Ombudsman Services who will provide independent dispute resolution for its customers from 2 November 2017. This replaces the previous arrangement where the BBC Trust was the final escalation point for complaints and was necessary as the Trust is no longer in existence.
Read more | Jan 11, 2018