Keep up to date with the latest news from Ombudsman Services.
A copy of an email/letter that we have sent to consumers who had a complaint about Avro Energy open with us at the time the company ceased trading on 22 September 2021.
Read more | Oct 18, 2021
A copy of an email/letter that we have sent to consumers who had a complaint about Green Supplier Ltd open with us at the time the company ceased trading on 22 September 2021.
Read more | Oct 07, 2021
Providing relevant information and support to those that access our services.
Read more | Last updated Sep 27, 2021
A copy of an email/letter that we have sent to consumers who had a complaint about PfP Energy open with us at the time the company ceased trading on 07 September 2021.
Read more | Sep 14, 2021
A copy of an email/letter that we have sent to consumers who had a complaint about MoneyPlus Energy open with us at the time the company ceased trading on 07 September 2021.
Read more | Sep 14, 2021
A copy of an email/letter that we have sent to consumers who had a complaint about Hub Energy open with us at the time the company ceased trading on 08 August 2021.
Read more | Aug 16, 2021
Ombudsman Services made the 2021 Best Workplaces list, published by Great Place to Work® UK
Read more | May 06, 2021
Ombudsman Services, which runs ombudsman schemes in the energy and telecoms sectors, has welcomed a report by consumer rights champion Which? on Alternative Dispute Resolution (ADR).
Read more | Apr 19, 2021
Ofgem unveiled proposed changes today which could mean up to £1.4 billion in total (around £65 per household) being returned to consumers.
Read more | Mar 17, 2021
Consumers care what energy and telecoms providers are doing to protect the environment and want them to take action on net zero in a post-pandemic world, according to the seventh annual Consumer Action Monitor (CAM) report by not-for-profit complaint handling body, Ombudsman Services.
Read more | Mar 09, 2021