We’re approved to review complaints across a range of sectors including energy and communications. We can also handle matters regarding non-regulated sectors such as copyright and home improvement.
Our job is to resolve complaints about bodies that either own or administer the licensing of copyright materials on behalf of third parties. These are called collective management organisations.
Find out how to complain about copyright issues.
Contact us for more help and advice on:
Phone: 0330 440 1601
We can consider complaints about home improvement companies who are currently members of the Double Glazing and Conservatory Ombudsman Scheme (DGCOS) or Home Insulation and Energy Systems (HIES).
You can check which traders are registered by visiting either the DGCOS website or the HIES website.
Contact us for more help and advice on:
Phone: 0330 440 1634
We consider complaints about providers of invoice finance (factoring and invoice discounting) or asset-based lending that are members of UK Finance.
If the company is unable to resolve the complaint for you, you must contact UK Finance to let it know you have a complaint about one of its invoice finance and asset based lending members.
We handle D&G complaints about Home appliance warranties, heating, TV & audio, photo and video devices.
The Reallymoving website explains exactly what's involved in complaining about a removal company.
We operate the Parking on Private Land Appeals (POPLA) service on behalf of the British Parking Association (BPA).
