If your energy supplier goes out of business

It’s unlikely that your supplier will go out of business but from time to time, companies in competitive markets fail. If it does the energy regulator, Ofgem, has procedures and processes in place to make sure you’ll always have an energy supply and will feel as little change as possible. The key thing is that consumers needn’t worry that their supply will be interrupted if their supplier fails, and outstanding credit balances are protected.

To find out more about the safeguards the regulator has put in place you can visit the Ofgem website.