Complain now about an energy company

If you have an unresolved complaint about an energy company we may be able to help. There are rules about when we can help.

If you have told the energy company about the problem but are unsure whether the energy ombudsman can become involved, or you don’t know what to do next, click the 'complain now' button below. Our simple form will ask you questions and advise you of your next steps.

Complain Now