If you have a problem sorting out a complaint with a property company we may be able to help.
There are rules about when we can help.
If you have already told the company about the problem but you are unsure whether it is the right time for us to become involved, or you don’t know what to do next click the button below. Our easy to use tool will ask you some questions and advise you on the next stage of the process.
DGCOS and HIES
If you have a complaint about a company who is a member of the Double Glazing and Conservatory Ombudsman Scheme (DGCOS) or the Home Insulation and Energy Systems contractors’ scheme (HIES) we may be able to help.